Handmade Shamballa Bracelet with Amethyst, Black Tourmaline, Dual Silver Elements

Sizing Guide 

Example: 

If your wrist circumference is 19 cm(7.5 inches), we suggest selecting sizeS (18 cm) for a secure, snug fit that will comfortably hug your wrist. This size ensures your bracelet stays in place without feeling too tight, offering both comfort and style for everyday wear. For the best experience, always measure carefully and enjoy the perfect fit!

To find the perfect size for your bracelet, measure the circumference of your wrist and refer to our size chart. Wrap a measuring tape or string around your wrist, ensuring a snug fit without being too tight. This measurement will help you choose the right size for a comfortable and stylish fit. 

Condition of Sales

SHIPPING

DULGERO delivers orders from Monday to Friday between 9am and 5pm, depending on the local delivery schedule. Shipping costs will vary based on the size, weight, and destination of your order, and will be calculated at checkout. All orders are delivered through trusted carriers such as UPS, DHL, or FedEx.

We will select the express service that is most efficient for your location.

Delivery Time:

Delivery times are estimates and are based on the time from dispatch:
- Europe: delivery within 1-5 business days
- USA: delivery within 3-6 business days
- Rest of the world: delivery within 2-10 business days

Please note that these shipping times are estimates and do not guarantee a specific delivery date. DULGERO is not responsible for any delays caused by customs clearance, failed payment approval, or other factors beyond our control. However, we will do our best to minimize any potential delays.

ORDER TRACKING

Once you place an order, we will send you an email with all the details. We may also contact you if we need more information to verify your payment. After your order is confirmed, it will be dispatched within 1 business day.

Delivery times vary depending on your location and can take anywhere from 1 to 10 business days after dispatch. You will receive a confirmation email once your order has been shipped, which will include tracking information. If you do not receive tracking information or have any questions about your shipment, please contact us at officedulgero@gmail.com

CANCELLATIONS

If you change your mind after placing an order, we will do our best to cancel it for you. Please send an email to officedulgero@gmail.com as soon as possible. However, please note that we process orders quickly, so it may not be possible to cancel an order once it has been processed and dispatched.

If your order has already been dispatched, please refer to our  Refunds Policy Section to learn about your options for returning the item.

Customer Support

If you have any questions or concerns about your order, please do not hesitate to contact our customer support team at officedulgero@gmail.com We are here to help and will respond as promptly as possible.

Our handmade bracelets made of natural stones are crafted with the utmost care and attention to detail. We use high-quality materials that are both durable and resistant to wear and tear. With proper care and maintenance, your bracelet will remain in great condition for years to come. Here are some tips: 

• Keep your bracelet away from water, lotions/creams, perfume, sweat, and other liquids. If your piece gets wet, wipe it dry.
• Avoid wearing your bracelet while swimming, bathing, or showering.
• Store your bracelet in a pouch or a ziploc bag. 
• If your bracelet oxidizes/tarnishes, you can gently scrub the tarnish away with a toothbrush and warm water. 
•  Most of the beads and stones are from natural origin and need to be treated with love and care.